Active People’s Microfinance Institution Plc has optimized three telephone numbers and an email to resolve any issue of all customers:
Tel: +855 (0) 12 574 233, +855 (0) 98 213 680, +855 (0) 11 324 473, +855 (0) 71 3128 777
Email: customer_complaint@apmfi.com.kh
In addition, customers can submit written complaints to any Active Peple’s Branch directly during working day from 8:00 am to 5:00 pm. We will proceed your oral complaints within 2days, and within 30days for written complaint. All complaints will be kept confidential.